Retail Administrator

Christchurch Art Gallery Te Puna o Waiwhetū is Ōtautahi Christchurch's public art gallery in the heart of the city, and home to one of Aotearoa's most important public art collections. This is a rare opportunity to join an experienced, dedicated and hardworking team in the largest art institution in Te Waipounamu.The Retail team are a crucial part of the Gallery, offsetting our operational costs by providing a dynamic and fresh retail experience, unique to the city. We create our own range of product inspired by our exhibitions as well as sourcing interesting stock to create distinctive merchandising which reflects our Gallery. Great customer service and manaakitanga are valued by us.Our Gallery and Design Store are open seven days a week. We are currently overhauling our online presence and look forward to activating this part of our operation soon.The Retail Administrator closely supports the Retail Manager, and takes responsibility for:Ensuring all stock ordered or created is processed, loaded and ready for display (instore and online)Managing accounts, invoices and royalty paymentsKeeping track of stock on site and in our data management systemPrioritising our fabulous customers through service excellence, including sales and customer queries online and in storeTraining and supporting retail assistants/visitor hostsCompiling reports and information for the Gallery and Council financial team as requiredSupervising the front of house team when neededTo be successful in this role you will:Be experienced in retail administration, stocktake and reconciliations, have a keen eye for detail, love a spreadsheet and have a can-do attitude when approaching tasksHave excellent customer service, manaakitanga and interpersonal skills. Be kind, patient and genuinely interested in serving a diverse range of people. Humour and empathy are key to the success of this role!Be confident with technology, preferably with experience in a POS system such as Shopify, SAP, Excel and MS Teams with the ability to clearly train others and communicate with ITBe level headed and able to remain calm and kind under pressureAn understanding of te reo Māori or/and te ao Māori would be advantageousWhat you'll get from us:Work in one of Aotearoa New Zealands foremost art galleries and contribute to the culture of our cityJoin a supportive team who are passionate and enjoy working together to reach our shared goalsAccess to a wide range of staff benefits and training opportunitiesIf you are looking for an administrative role with a difference, supporting customers from all around Aotearoa New Zealand and beyond, then we would love to hear from you!To view a copy of the position description please visit ccc.govt.nz and refer to job number 33420Additional Information:Hours of work - Full-time, permanent position. Specific hours to be discussed with the successful candidate, but will include at least one weekend day.Location - This position is primarily based at Christchurch Art Gallery Te Puna o Waiwhetū, 312 Montreal Street.Salary - To be discussed with the successful candidate.Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:Access to training programmes, workshops, and development opportunitiesFlexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.Collaboration - exposure to wider areas of the organisationBenefits
- a variety of benefits for Council staff from health schemes to retail discounts.Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.Feel like you don't meet every single requirement of the job description?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification. At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.Report this job advert
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