Restaurant Supervior

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
The Role: As Food and Beverage Supervisor you will be trusted to make sure things are right.
You will be responsible for delivering high standards of guest service
Ensuring all guest concerns are resolved positively
Supervising a team of Food and Beverage Assistants
Following all cash handling/opening/closing procedures
Ensuring all team members are trained in line with brand standards
Carrying out induction for new team members
Delivering guest service
Resolving guest issues
What we look for: Energy, personality, drive
Focus on quality
Eye for detail
Excellent communication skills
Excellent customer service skills
Great leadership ability
Ability to take ownership of your shift
Ability to motivate a team
Previous experience within a Food and Beverage environment ideally at supervisory level
What's in it for you? Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Wagestream - get access to earned salary before payday
Paid volunteering days
Generous recommend a friend scheme
Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Great Recognition program
...and many more!

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