Restart Employment Advisor

The Growth Company’s Employment team are looking for a Restart Employment & Skills Coach to deliver a range of guidance and training services for unemployed people, contribute to individuals’ progression into employment, training and education.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
Key Responsibilities
Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training and education
Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers
Deliver one to one interventions at induction and assessment and subsequent follow up appointments by one to one or group sessions ensuring at all times identify individual learning needs
Refer to internal and external agencies to progress the customer
Plan training and other interventions for each customer
Deliver further interventions with customer as required, assisting customers to decide on options for meeting their needs and provide support for customers in planning
Facilitate learning in groups that improves employability
Report any concerns relating to safeguarding of individuals
Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing, development of new products/services
Unemployed individuals, Job Centre Plus – advisers and managers
Local Authorities – particularly SRB Partnerships, Employers
About You
Ideally working in training, guidance, advice & counselling environments
Previous experience working with vulnerable customer groups
Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries
Good knowledge of welfare to work and the customer base
Good knowledge of guidance and national standards
Rapport building skills, professional and articulate
Skills Required
Must have previous experience working within sales, customer service, welfare to work industry
The ability to work under pressure in a high-performance environment
Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security
Flexible approach to work including willingness to travel, with occasional unsociable hours
Ability to work to Key performance indicators and challenging targets
Ability to network and promote the organisation
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