Resource Planning Manager - Leading Tech firm | London, UK | Hybrid

Resource Planning Manager - Leading Tech firm
Resource Planning Manager - Leading Tech firmHunter Bond
London, United Kingdom
Posted 4 days ago
Hybrid
Permanent
Excellent Base + Bonus + Corporate Benefits
Resource Planning Manager - Leading Tech firm Our client, a Leading Technology firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical role in the organisations' annual planning cycle.This is a high profile role with lots of responsibility. A brilliant opportunity!The following skills / experience is essential:Strong WFM backgroundGood understanding of an outsourced vendor model environmentGood understanding of contact centre / call centreFamiliarity with WFM softwareExcellent communication skillsSalary: Excellent + bonus + packageLocation: London (good work from home options available)If you are interested in this please apply
Hunter Bond is a global firm specialising in the finance and technology recruitment sectors with the aim to provide a thorough, effective and transpar...
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