Residential Community Manager

Salary:
c£41,000
Job Type:
Full Time, Permanent
Location:
Head Office - West Didsbury
Benefits:
Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
The Residential Community Manager will be responsible for delivering all aspects of the lettings and operational management of a portfolio of buildings. You will be responsible for the day to day service delivery, ensuring that your team provides the best possible service to meet the needs and expectations of both existing and prospective customers, driving forward the Groups continuous improvement agenda. Where required you will act as the groups representative on any client appointed developments.
What youll be doing:
Responsible for implementing & delivering all aspects of operational and budgetary management of a portfolio of buildings, including the delivery of exceptional high quality customer service.
Managing and creating the operational budget for each building and ensuring that all financial matters are managed both effectively and efficiently.
The overall responsibility to produce client reports on a weekly, monthly, quarterly and annual basis that includes lettings performance, financial reporting and compliance matters.
Deliver all KPIs through effective operatio...