Research Director - Communication Team

Job Description
Research Director – Communications Team
London, Millbank
Verian
(formerly Kantar Public) is
one of the top tier social research agencies in the UK . We provide knowledge, evidence and insight that helps Government, the private sector and the Third Sector plan and care for society.
We are looking for a
Research Director to join our growing Communications team, with expertise primarily in quantitative methods, but also ideally some qualitative experience.
In this role, you will lead
large-scale customer insight and tracking projects
for one of our biggest clients, as well as
Government communications evaluation projects
across a
range of topic areas.
You will work with clients to advise them on strategic priorities, customer and audience insights and evidence of their campaigns’ or interventions impact; and help to develop and manage a talented and expanding team of researchers.
The Communications team conducts a
wide range of communications development, campaign evaluation and customer insight research programmes,
tackling issues in
policy areas ranging from education to public health and environmental behaviours to the justice system . We work with Transport for London on a range of customer insight and marketing evaluation programmes, and have evaluated most of the Government’s flagship campaigns, such as THINK! road safety, Vaccines, Be Clear on Cancer, organ donation and Prison Officer recruitment. Our work is always interesting, it often involves sensitive issues, and it makes a real difference to the world we live in.
Responsibilities
Leading one of our largest client accounts,
overseeing customer insight and communications tracking projects in the area of public transport, and managing teams to ensure delivery to time, budget and quality
Sustaining strong client relationships , being seen as a trusted advisor, and contributing to strategic account planning and development
New business activities
– leading proposals and pitches, developing new client relationships, planning and contributing to profile-raising activities
Developing our offer
by drawing on advanced knowledge and skills, creating new solutions, and training the team
Team planning and strategy,
and skills and capability development across the team
Line managing one or more individuals , and supporting their work and development
Your profile
Expertise in quantitative customer insight and communications research , ideally with some experience of qualitative methods as well
Project oversight experience , with an ability to lead a research team to deliver excellent work to time and budget
Able to build trusted relationships
with varied clients, understand their needs and priorities, help answer their questions and advise on solutions
Confident in
triangulating data, finding the story in that data , and presenting this to clients effectively
Looking for innovation
(in methods, outputs or ways of working) and resilience to challenge and be challenged
What we offer
Our
open and engaging environment
will give you a chance to develop both professionally and personally, surrounded by passionate colleagues.
We appreciate the
positive atmosphere of collaboration
that we have built, where cooperation, flexibility, and mobility are encouraged, and where you will be asked to follow your interests and the learning opportunities that come with them!
You will receive a
performance-based salary with competitive benefits, work flexibility, work from home arrangement
and last but not the least, a space for innovative ideas and continuous improvement.
We want to build an equality of opportunity in a
fair and encouraging working environment
where people feel included, accepted, and are allowed to thrive in a space where their wellbeing is taken into consideration.
We encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Visit www.veriangroup.com for further information about our career opportunities.