Reporting Analyst

Homes for Students is one of the UK's leading providers of student accommodation.
We are seeking a Reporting Analyst to join our team based in Liverpool, working 40 hours per week from 9.00am to 5.30pm Monday to Friday . You will help working with all areas of the business and support the delivery of our business objectives across all key sales and marketing performance indicators by supporting the Revenue and Systems Manager.
Accountabilities/Responsibilities
Support with weekly and monhtly client reporting, insight reporting
Multiple internal and external ad hoc reporting
Prepare data for ad hoc requests where required
Conduct monthly audits on key processes to ensure control points are being followed correctly
Produce weekly reports to track budget spend
Complete various administrative tasks as required
Physical Demands:
Must be able to view computer screens and other electronic equipment and paper reports for extended periods of time where visual strain may result
Skills and Abilities:
Strong written, communication and numeric skills
Exceptional attention to detail with the ability to work under pressure
IT literate Advanced use of Microsoft Office Suite, including Word, Excel and Outlook
Naturally inquisitive with the urge to develop knowledge and understand all elements of the business
Ability to work to tight deadlines and as part of a team
Excellent organisational skills
Ability to achieve goals and targets within timescales
Personal Qualities
Performance driven
Willing to learn with a can-do attitude
Deliver work to a high standard
Commitment to equal opportunities
Willing to be flexible and respond to changing circumstances
Essential
Proficient in the Microsoft Office package
Strong Excel skills
Experience of working within various systems
Experience of working on end to end processes
Desirable
Experience of student sector
Behaviours and Attributes
To genuinely treat all clients, students and other staff with the respect you would like to be treated and ‘day to day' to engage effectively and be friendly, helpful, enthusiastic, courteous, positive and cheerful
To maintain strict confidentiality in relation to all student matters and their personal data
To follow guidance from line management and to supervise staff who you line manage to support achievement of these behaviour's and attributes
To co-operate proactively with quality audits and assessments
To support any service failure issues by being proactive in coming up with ideas to resolve them quickly
Be bold and speak up - tell your peers and line management where you have ideas to improve the service or where you feel the service is below standards and/or there are imbalances in the teams efforts which could upset the equilibrium or where you see or experience anything which you feel is wrong such as bullying, harassment or discrimination
To attempt to reach your full potential by embracing our Personal Development and Annual Appraisal systems, participate actively in training courses
To embrace innovation and changes positively in relation to new initiatives in order to improve the efficiency and effectiveness of the service
To prioritise a number of competing tasks to programmed deadlines
To be a role model treating everyone fairly and consistently
To work flexibly beyond our job role but within the skill sets you have where this improves service levels to the customers
To work holistically as a true member of the Property Team, looking after the wellbeing of each member of the team and inspiring, supporting and motivating others in the team
To help deliver a culture where it becomes second nature to exceed clients expectations by delivering a high quality customer focused service consistently
What's on offer:
Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro-rata for part time colleagues)
Access to a range of exclusive retail discounts to make your money go further.
Take your special day off! Enjoy your birthday with a well-deserved break from work.
Stay active and eco-friendly with our cycle-to-work scheme.
Make a difference in the community with 2 charity days per annum.
If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
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