Rental Customer Advisor

Were looking for an organised and enthusiastic Rental Customer Advisor for our Carlisle Car & Van Rental branch.
Hours
42.5 hours perweek, 5 days out of 7 including weekends.
About the role
As part of a busy Arnold Clark Car & Van Rental team, youll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
Using your brilliant communication and organisational skills to ensure your branchs task list is actioned.
Handling customer complaints and queries.
Monitoring and controlling expenditure.
Running daily reports and ensuring theyre acted on.
Helping to promote the branch and keeping customer experience core to your focus.
Occasionally covering at other branches when needed.
Essential skills
Strong administrative skills.
Demonstrable ability to work effectively as part of a team.
Good communication skills.
The flexibility to work shifts on a rota basis, seven days per week, and cover other branches.
A full UK driving li...