Reinstatement Manager - Telecoms

Job Title: Reinstatement Manager - Full-time

Location: Maidenhead

Company: Our client, a prominent infrastructure services provider, is currently seeking a dedicated Reinstatement Manager to join their team. This role will report to the CM Reinstatement Manager and will play a crucial role in supporting operational teams across various Telecoms contracts.

Key Responsibilities:

• Support business at stakeholder meetings, ensuring effective communication and collaboration.
• Manage supply chain compliance, ensuring consistency across multiple Telecoms contracts.
• Oversee the technical reinstatement process for operational contracts, ensuring compliance with relevant regulations and specifications.
• Conduct inspections and manage defects raised by local authorities, clients, or internal teams.
• Provide coaching and training to operational teams to ensure specification compliance and continuous improvement in performance.
• Manage internal coring programs, including reviewing coring reports and implementing necessary actions.
• Review and collate audit performance reports, identifying areas for improvement and implementing necessary measures.
• Foster and maintain effective relationships with Street Authority Inspectors and material suppliers.
• Explore and implement innovative techniques, materials, and equipment to enhance efficiency and sustainability.
• Promote and develop recycling and environmentally friendly practices within reinstatement operations.
• Ensure consistent application of best practices across multiple contracts.
• Conduct robust auditing of work in the highway through regular inspections.
• Manage the hire and off-hire of plant equipment, resolving breakdowns or issues promptly to minimize productivity impact.
• Provide technical support to back-office staff and assist in handling customer complaints in line with contractual requirements.
• Plan or assist in planning daily reinstatement duties for operational teams.
• Be available for on-call duties as required.

Key Skills and Qualifications:

• Extensive knowledge of the New Roads & Street Works Act 1991, Traffic Management Act 2004, and Health & Safety at Work Act.
• Working knowledge of the Specification for the Reinstatement of Openings in Highways and reinstatement best practices.
• Familiarity with compaction equipment and materials testing.
• Experience in delivering coring programs and managing relationships with council and Street Works Authority staff.
• Knowledge of recycling practices involving excavated and imported materials, with experience in implementing and monitoring recycled materials.
• Preferably holds 2 Day SSSTS, NRSWA Supervisor certifications.
• Previous experience in managing both direct and subcontracted personnel.
• Demonstrates an organized and methodical approach to work.

How to Apply:

If you possess the skills and experience required for this role and are eager to contribute to the success of our client, please send your CV and a cover letter to Zana at (url removed). Join us in our mission to deliver high-quality infrastructure services while adhering to the highest standards of compliance and safety.