Regulatory Compliance Manager

Job Description
Title:
Regulatory Compliance Manager
Reports to:
Senior Manager, Regulatory Compliance & Social Responsibility
Overview
URBN has a compelling opportunity within our Global Trade and Compliance department. We're seeking a Manager of Regulatory Compliance to join us in supporting our worldwide operations. In this role, you'll be instrumental in ensuring regulatory compliance remains a central focus across our business. Your primary responsibility will be to ensure that URBN delivers safe and reliable products to our customers, with a specific emphasis on compliance in the EU/UK markets. Additionally, you'll collaborate with cross-functional teams to ensure URBN's alignment with upcoming regulations in the ESG space. This role offers the chance to lead and contribute to innovative initiatives within URBN's Regulatory Compliance department
What You'll Be Doing:
Monitor regulations in the EU and UK, as well as other geographic regions as needed, and ensure department leadership is aware and educated on relevant regulations, the impact they will have on the business, and the steps that must be taken to comply.
Ensure Regulatory Guidelines and other relevant documents are updated as needed
Regularly communicate with US Regulatory Compliance team to ensure a global approach to compliance is prioritized
Assist in developing processes to address upcoming EU-specific regulations, such as AGEC, CSRD, CSDDD, EUDR, etc.
Implement Regulatory Audit process to ensure product sold in EU/UK is compliant with relevant regulations, and vendors are compliant with URBN policies
Communicate with vendors and internal stakeholders to update, educate and inform relevant parties when laws are enacted or updated, or URBN processes change
Work with internal buying and production teams to ensure product safety is considered in the design, development and procurement processes.
Analyze customer reviews to ensure Regulatory Compliance team has visibility to any potential product safety issues; work with proper teams to ensure issues are addressed swiftly and effectively
Partner with third party labs, counsel and relevant enforcement bodies as needed
Develop tools to maximize efficiencies and improve current compliance processes
Identify potential efficiencies and improvements in current regulatory processes in UK/EU business
Collaborate with Brand and Production teams to increase education and awareness of key Regulatory Compliance issues, and build partnerships to accelerate progress toward our goals
Engage with industry peers and external stakeholders to benchmark, and to gain a deeper understanding of Product Safety issues and industry approaches to compliance
Support and/or spearhead various Regulatory Compliance projects as needed
What You Need:
Extremely detail oriented with strong organizational skills
Solid experience in a Regulatory Compliance or product safety related role, preferably in the apparel and/or retail industry
Strong foundational knowledge of product safety, especially in the retail industry
Experience reviewing & analyzing Regulatory Compliance test reports
Experience reading and effectively analyzing regulations from various geographic governing bodies
Ability to prioritize and manage own time and workload, while effectively delegating work as needed
Open-minded, collaborative approach to solving issues and implementing new processes
Strong communicator with a flexible and adaptable approach to new challenges
Ability to effectively summarize content in a way that is relevant and appropriate for intended audience
High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent written and verbal communication skills
The Perks
Flexible start and finish times
Bring your dog to work
Employees Assistance program to support with mental, physical and financial health
Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
Private Medical Insurance
Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)
One paid day to either volunteer or fundraise for a charity of your choice
Cycle to work scheme, season ticket loan
We offer structured support within the business alongside continued learning and development