Registered Branch Manager

Job title: Registered Branch ManagerLocation: Gloucester, GL8 8JGSalary: Up to GBP40,000pa depending on experienceHours: Monday - Friday 9-5 with flexibility and on call expectationsLife at Prestige:People are at the very heart of Prestige, and we want to make life better for them. As a Branch Manager, you'll grow and develop in an exciting business that puts people at the centre of everything we do.Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.Your role at Prestige:The role of Branch Manager is always to promote Prestige Nursing & Care as well as ensuring that all business targets are met with full compliance in line with quality and legislative standards.The success of this role will be measured by:Achieving full branch complianceBranch revenue growthBusiness KPI's metThe role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends.The role is branch based for Gloucester but may require some travel to Head Office and/or other branches.Main Responsabilities:Be CQC registered for the branchManage the daily operation within the branch to ensure a cost effective and efficient service deliveryTo assess branch performance against weekly and monthly targetsAchieve and maintain Registered Manager statusEnsure compliance with ISO and all legislative requirementsMaintain accurate recordsManage all branch level complaintsManage a team of Field Care SupervisorsProvide reports to Regional Managers/Head Office as and when requiredIdentify training and development needs for all branch staffPresenting to prospective new clientsMaintaining great relationships with existing clientsKey account managementAdvising on pay rate changesEnsure the effective placement of staff to meet client needsManage the accurate processing of weekly timesheets via WebrosterOn call duties as arranged locallyGeneral Responsabilities:Occasionally support with the day-to-day responsibilities of the team when requiredBe a champion for internal customer serviceDo any other reasonable things your manager needs you to doKey Attributes/Knowledge/Skills/ExperienceConfident in promoting the branchSelf-motivatedComputer literateA passion for managing and driving excellenceExcellent organisational skillsExcellent leadership qualitiesA commitment to equal opportunities and diversitySymmetry between personal and organisational valuesDemonstrates the behaviours associated with Prestige Nursing & Care valuesWhat we offer:A competitive salary28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service (pro rata'd)An additional day off for your BirthdayBlue Light CardRefer with the Care Friends mobile app and earn extra moneyCycle to Work scheme for our Head Office, Regional and Branch staffLong Service AwardsWorkplace PensionEmployee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7Supportive working environment with ongoing learning and development opportunities.A friendly, agile and flexible working cultureA range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.Annual leave purchase (ALP) schemePlease note:In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.We reserve the right to close this position early.
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