Regional Ops Manager, Transportation Ops Management, Transportation Ops Management (TOM)

Regional Ops Manager, Transportation Ops Management, Transportation Ops Management (TOM)Job ID: 2629180 | Amazon UK Services Ltd.Job summaryEU ATS is a high-powered dynamic team which is shaping the middle-mile trans planning and execution, and developing and applying innovative transportation management concepts to improve and enhance the Amazon Transportation network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. EU ATS TOM team is looking for a Regional Operations Manager with strong delivery record and leadership experience to own and execute strategic and cross-functional yard operations.About the roleTOM team focuses on managing the yard activities in the EU sites. This team is the interface between sites and the Supply Chain/Trans organizations. You will be responsible for developing and improving the yard management activities for a set of sites in your region. You will own all operations, performance, and people development targets in your region. You will be coordinating with the site Operations/Area Managers and Yard team, coaching and mentoring this team to ensure performance objectives are met and building a positive employee relations to deliver quality results.Key job responsibilitiesOwn TOM field operations and projects in the EU sitesOwn the overall safety, quality, performance, and customer experience for yard management activities in the regionLaunch the TOM function to cover the new sites in EuropeSet and clarify requirements and expectations with the sites Operations and Area ManagersInstall a performance culture, instill ownership and create a high-performing teamEstablish and own clear performance metrics and communicate them to TOM leadershipDrive creation of safety and quality initiatives, process change initiatives and other Lean initiatives to meet and exceed the business plansTake proactive steps to ensure that best practices are shared across all departments, shifts, and among the networkWork closely with the sites’ support staff (HR, Finance, Facilities, Safety, IT and Site leadership) to build and secure support and resources for projects and initiatives in their sitesDrive and rollout the tech initiatives for step changes in yard performancesRequires substantial travel mainly within Europe in their specific regionWe are open to hiring candidates to work out of one of the following locations:Avonmouth, GBR | Bristol, BST, GBR | Bristol, GBRBASIC QUALIFICATIONS- A degree- Relevant work experience in a fast-paced environment, ideally in logistics, supply chain, transportation or manufacturing industry- Experience influencing without authority.- Experience of data analytics and data-driven decision making skills- Prior experience with performance metrics and process improvement and lean techniques- Experience dealing with ambiguity and changing priorities, to effectively prioritize and multitask- Experience developing scalable solutions independently, and drive them from ideation to successful completion- Flexible to work a variety of hours as per the business demands- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadershipPREFERRED QUALIFICATIONS- Bachelor’s or Master’s Degree or similar education in Transportation, Logistics, Supply Chain, Business Administration, or a similar related discipline- MBA preferred- Experience with contingent workforce during peak seasons- Lean process, Kaizen, Six Sigma, and process improvement experienceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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