Regional Operations Manager (Cleaning - Retail)

Job Reference: /DF/19-03/#####/25
Hours per week: Monday to Friday, Full Time
Find out more about this role by reading the information below, then apply to be considered.
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates
Job Overview
We are currently recruiting for a Retail Cleaning - Regional Operations Manager, based in the Southwest/ London region to join our passionate and success driven team!
Key Responsibilities:
Responsible for the day-to-day operational activities and the quality performance of a large portfolio of retail cleaning stores.
Direct management and monitoring of all aspects of the contract and ensure full SLA compliance with the contractual specifications.
Full adherence and compliance to quality control procedures to ensure the maintenance of exceptional standards of service.
Effective performance management of a team of Area Managers and cleaning colleagues across the retail cleaning estate.
Work within budgetary constraints, including P&L management.
About You:
Applicants must have the right to work in the UK
Able to prioritise effectively and demonstrate excellent time management skills.
Highly organised and detail conscious.
Timorous response to all company and client requests.
Ability to demonstrate strong personal integrity and maintain confidentiality.
Strong leadership style with a focus on supporting and developing employees and colleagues.
Taking responsibility for the area and proactive attitude toward problem-solving.
Flexibility and willingness to adapt to meet customer or business needs.
Prepared to be contactable over weekends and travel from site to site as required to meet the needs of the business.
Benefits
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to “Opportunity” our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Awards
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)