Regional Manager

Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking a Regional Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs.We need a well-organised, professional and proactive Regional Manager to lead and manage the delivery of high quality care and support to people living in Extra Care services. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our three newly acquired services based in Harrow and Brent. Your first six months should be mostly dedicated to supporting the Registered Managers based at these new services and then you will support other services in the London and surrounding areas after this period.You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve:Contract management and complianceAll aspects of quality assurance and monitoringDriving service improvementsEnsuring provision of varied and vibrant activities at all servicesProducing reports and collating data against KPIsPerformance management of the Registered Managers/Senior TeamRecruitment and selection of StaffIn order to undertake this responsible role you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training.The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas.Creative Support prides itself on visible Leadership presence in all its services. In line with that principle, this role does not have any elements of working from home.Applications for this role must be submitted via the Creative Support website using the above vacancy reference numberBenefits of working with Creative Support include a probationary bonus, pension contributions, 38 days Annual Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI schemeApplication Instructions:To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV’s as a method of application.Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
#J-18808-Ljbffr