Recruitment and Training Team Leader

Job Title:
Recruitment and Training Team Leader
Location:
Dover
Salary:
£34,712 per annum
Job Type:
Full time, 9 Month Fixed Term
The Role:
We are looking for a Recruitment and training Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended.
You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
The Helpline plays an integral part in the charities' work with the Home Office; providing advice, guidance, and support via the telephone and webchat helpline services. This service operates in a fast-paced setting, dealing with varied queries about asylum support effectively and efficiently. The Team Leader provides supervision and support for a team of Advisers on the Eligibility, Advice and Guidance Line (EAGL). They will ensure that quality standards are met and, where possible, exceeded
If you are an excellent communicator with the ability to meet targets in pressured environment, and are looking for an exciting role within a charity that is making a difference, we'd love to hear from you!
As the Recruitment and Training Team Leader your duties would include:
Lead ...