Receptionist and Hospitality Coordinator

We are currently looking to recruit an experienced Receptionist for our fast expanding Client based in Birmingham.The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as dealing with all aspects of enquiries and call handling.To be considered for the Receptionist role, you ll require the following essentials: Excellent communication skills written and verbalSimilar experience within a Receptionist role ideally within a hospitality/professional environmentA team player with exceptional customer service skills and willing to go the extra mileWork well under pressure and the ability to work to strict deadlinesGeneral computer skills (Outlook, Excel, Word) Mitel is advantageousBe flexible working shift patternsProvide excellent customer service skills and willing to go the extra mile Reporting to the Office Manager, you ll be working in a busy environment therefore must be able to multitask and show strong communication and interpersonal skills. Due to the nature of the role, a food hygiene or hospitality qualification would be desirable but not essential.Reporting to the Office Manager, you ll be: Ensuring the reception areas are clean, tidy and staffed at all timesLiaising with visitors face to faceOperating the switchboard and transferring of calls or taking massagesDiary management of meeting roomsAssist Marketing team with eventsComplete daily and monthly checklists and audits and adhere to the procedures for Client ServiceHandling of stock and ensuring stock is ordered when requiredSetting up and monitoring meeting roomsHandling all queries or complaints in a timely mannerEnsure that all areas are to a high standard of cleanliness and match hygiene regulationsCompleting food hygiene and health and safety trainingWilling to undertake First Aid and Fire Marshall duties Salary & Working Hours £23,550 per annum DOEMonday Friday between 7.30am 6.00pmFull time 37.5 hours per weekDevelopment and learning optionsPensionCycle to workPerks at workRetail discountAccess to online academy and free course Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.Talk Staff Recruitment act as an employment business in relation to this vacancy.See our website for more details and jobs available - (url removed)(phone number removed)
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