Reception Team Member

Join our reception team and be part of something special!
Just 4 miles away from the Norfolk Broads National Park, Waxham Sands Holiday Park offers dog-friendly holidays for families wanting to get back to nature. We are looking for a Reception Team Member to make their welcome as warm as possible.
Pay:
£12.00 per hour
Contract:
Seasonal (to end of October)
Hours:
Part time (20-21 hours peer week over 3 days)
Live In:
Not available with this role
What will you do?
Be the first point of contact for our park welcoming visitors, guests, and canine campers
Ensure all front desk welcomes are positive and helpful
Perform front-desk duties, including answer the phones, checking voicemails and emails, processing gas sales and owner recharges, generating quotations and other administrative tasks
Deal with holiday enquiries and process bookings
Social media posts
Answer general questions about the local area and the park
Work collaboratively across the whole park team
What are we looking for?
We are looking for someone who will act with a 'can do', hands on attitude who enjoys administrative work and interacting with customers.
Excellent IT skills are a must for this role and experience within the caravan/holiday industry would be an advantage.
A little bit about us and what we offer
Born in 2018, Lovat Parks offers homes away from home in locations that showcase British coast and country in all its natural glory. Set in beautiful parts of Cornwall, Norfolk, Suffolk, and the New Forest, our tranquil parks offer not just a fantastic place to stay in the great outdoors but a wonderful place to work. We're proud to be the UK's first B Corp certified holiday park, which makes us part of a movement of organisations keen to do good and balance purpose and profit.
Anyone who joins our team is part of a story that's still being written. We want you to help us shape the future of the industry. In return, we will offer you a supportive, collaborative working environment, training, support, progression, and competitive pay, plus a few other perks such as a day off on your birthday!
Our Commitment to Equality & Diversity
The company is an equal opportunity employer. We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.
We aim to ensure that our employees achieve their full potential, and that all employment decisions are taken without reference to irrelevant or discriminatory criteria.