Reception Manager

Basingstoke Country Hotel and Spa
Location: Basingstoke, RG27 9JS, United Kingdom
Address: Scures Hill
We have an exciting new vacancy!
Receptionist Manager
The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family. The Hotel has 5 conference rooms catering for between 25 to 240 delegates providing for various events and wedding functions.
Benefits include:
An attractive salary
Career development opportunities throughout the UK
Significant staff discount rates when staying at one of our 60 hotels in the UK.
50% discount off food and drink if staying at one of our hotels.
Friends and family hotel stay discounts.
Reduced membership at our Leisure clubs
Free meals on duty (when applicable)
Employee referral scheme
Free Uniform (if applicable to your role)
Up to 28 days holiday including bank holidays per annum.
Auto enrolment pension scheme
As our New Reception Manager your duties will include:
Running our busy reception desk in a professional manner with customer service at the forefront
Managing and training the front office team
Maximising revenue and minimising loss within the Department
Ensure all monies, floats and accounts are managed effectively.
Support other departments and be part of the Duty Manager Rota
Operationally be involved with checking guests in and out.
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

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