Reception Manager

Job Description
At Park Plaza London Victoria Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 299 bedrooms Park Plaza London Victoria Hotel, as a
Reception Manager
you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest.
We are looking for a
Reception Manager
who:
Has excellent detailed knowledge of Front Office operations
Ensures guests’ needs are satisfactorily met
Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
Is proficient with Microsoft Office and excellent knowledge of Opera
Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
Has previous experience as a Duty Manager,
Reception Manager
or similar role in a hotel
As a
Reception Manager,
you will receive:
Salary: £30,000 per annum plus great benefits
Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
F&B discounts at our restaurants and bars (for your whole party)
Start with 30 days of holiday per year - including bank holidays, increasing with years of service
Two free meals per day
Access to 40% of your pay before payday through Wagestream
Recommend a friend scheme – up to £750
Vitality at work scheme with great gym discounts & more
Ride to Work scheme & free cycling lessons
Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
Free dry cleaning for work uniform
Annual Staff parties and events
Company pension plan & award-winning training
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.