Quality Manager

Be a part of one of the UK’s most innovative companies and one of the UK’s largest privately owned electronics manufacturers.Jaltek is a leading technology solutions provider offering a comprehensive range of vertically integrated design and manufacturing solutions tailored to meet our client’s highly diversified business requirements. We recognise the market need to be flexible and responsive to meet the demands of a constantly changing landscape, focusing on low to medium volume high mix product profiles with localised support.Jaltek is searching for a Quality Manager to improve the efficiency and effectiveness of the Quality System to meet the business strategy of the Company and to ensure ongoing product quality.The Role:This positions primary purpose of the role of Quality Manager will be to manage, proactively develop and maintain the Company Quality Management System in accordance with regulatory, customer and business requirements. Furthermore, the Quality Manager shall seek to improve the efficiency and effectiveness of the Quality System to meet the business strategy of the Company and to ensure ongoing product quality.Main Responsibilities:Ensure product is manufactured to the required quality standards and customer requirementsLead a team of personnel for quality issues defining, directing, and maintaining quality standardsPromote the company’s “right first time” policy eliminating failures whilst maximising efficiency of the manufacturing process and ensuring adherence to all aspects of the company’s accreditationOversee the Corrective and Preventive action process, co-ordinating CAR root causes and corrective actions for both in-house and customer returns (RMA) and complaints, with follow up checks to verify implementationIdentify potential improvements, including cost reduction and process improvements; lead/participate in continuous improvement team activity meetingsBe the Customer Liaison for product quality within the internal customer focus teamsLiaise with engineering develop the NPI process ensuring quality of build data / instructions and product configuration, provide quality feedback to the customer and inspection staging within the manufacturing process and defining quality plansLiaise with Logistics Team on supplier quality and assessmentsBe the management representative for all audits and manage the Company Quality Management System (currently encompassing BS EN9100 ISO 13485), and any other accreditations required ensuring compliance with regulatory requirements and workmanship standards.Represent the Company to regulatory bodies and customers for audit and other interactionsAdvise and train personnel in matters of quality, regulatory and best practice for electronic assembly equipment manufactureOversee the Quality Control inspection functionAssist in the compilation of and reporting of quality key performance indicators (KPIs)Interact with Customers and Suppliers on matters of qualityEnsure the skills matrices are up-to-date and robust with demonstrable evidence of assessment for each competencyIdentify future skills requirements and current skills gaps and assist in creating a training plan to address theseOther duties as required in the best interests of the businessDeveloping capable processes designed to maximize productivity and minimize wasteEnsure all processes are stringently adhered to, any gaps or process improvements should be reviewed with relevant departments / personnel and effective remedial actions taken in a timely manner including updating supporting documentation in QMS Skills and experience:Experience of a manufacturing environment, preferably in ElectronicsPrevious experience of implementing/maintaining AS9100 essentialPrevious experience of implementing/maintaining ISO13485 an advantageProven experience as a Quality Manager / Quality EngineerProven experience in lean manufacturing, 6 Sigma, FMEA / Risk assessments, supply chain development, Kaizen and 5s programs in a customer focused, dynamic electronic controls manufacturing facilityResults orientedAbility to creatively challenge issues What’s on offer: Company pensionFree parkingBUPA healthcare (after successful completion of probation period)Silverstone Park Innovation CentreSilverstone ParkSilverstone CircuitTowcesterNorthamptonshireNN12 8GXSilverstone Technology Cluster Limited is a company registered in England under company No. 10324273
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