Quality Lead - remote working

4 days ago
Be among the first 25 applicants
Claims Team Leader: Guiding Excellence and Empowering Success! As a Claims Team Leader, your mission is clear: to inspire, mentor, and develop every team member to reach their full potential. Here’s why this role is a game-changer: Hybrid Working : Spend one day a week in the office and work remotely for the rest. Generous Holidays : Start with 25 days of annual leave plus 8 bank holidays. Long-Term Service Rewards : Employer Pension Contribution : Your employer contributes to your pension fund. Remember, a well-crafted compensation package goes beyond salary—it’s about enhancing your overall work experience. Encourage, guide, and empower each member to excel. Lead up to 12 claims handling employees. Client Key Performance Indicators (KPIs), including SLA management and indemnity spend. Robust internal billing procedures. Technical supervision of credit hire files (up to £25,000). Qualitative framework adherence (including litigation procedures and complaints). Expectation Management : Keep line managers informed of performance and objectives. Identify training needs. Foster succession planning. Quality Enhancement : Conduct audits to improve work quality. Financial Oversight : Track weekly and monthly financial performance. Ensure team members meet Key Performance Indicators. Work closely with individual claimant firms and Credit Hire Organizations (CHOs). Be part of a dynamic team shaping the future of credit hire. Remember, this role isn’t just about managing claims—it’s about empowering people and driving results Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Administrative Industries Staffing and Recruiting Referrals increase your chances of interviewing at RemoteWorker UK by 2xGet notified about new
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