Quality Control and Production Support Technician - Martin Audio

Term:
Full-time, Permanent
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Location:
High Wycombe
Salary:
Negotiable + benefits
The Company:
Martin Audio is one of the brands within the Focusrite family. Focusrite plc is a listed audio products Group that develops software / hardware products for the music generation market.
The Company enjoys an international reputation for supplying award winning, world class professional loudspeaker systems. It is renowned for integrity in design, technical excellence and longevity of product. Our mission is to create an exceptional sonic experience.
The successful Quality Control & Test Technician will have manufacturing sector experience.
Job Scope:
The Quality Control & Production Support Technician will focus on the quality inspection of Martin Audio parts and products to ensure that products meet the required quality levels, as well as performing acoustic testing. Acoustic testing includes the review of drive units, sub-assemblies and finished goods End of Line test, using systems and procedures specified by R&D Engineers and the Engineering Managers. In addition, support to Production Engineering requirements may also be required
As Quality Control & Production support Technician, you will endeavour to resolve QC issues yourself, whether this is to reject parts or to identify the problem. You will be expected to notify your line manager when you are not able to resolve QC issues yourself, so they can escalate the problem and deal with it.
The production of quality, test and inspection reports will be required as well as the feedback to suppliers relating to production and any quality related issues.
The role requires the ability to undertake test procedures but key to the day-to-day duties is the ability to demonstrate excellent fault finding and problem-solving capability both in IQC/OQC and acoustic testing issues as well as production support
Essential Functions and Immediate Responsibilities:
Ensuring Martin Audio components and products meet quality level requirements
Inspecting incoming goods - encompassing both component parts and materials
Maintaining and delivering Martin Audio's quality procedures, standards and specifications
Maintaining the documentation process and ensuring quality reports are maintained and delivered
Registering and maintaining quality systems and levels to ensure all quality levels are recorded and registered for future analysis
Reporting and recording of quality issues to the Business and to suppliers through quality system methods (8Ds, NCRs) and quality reports
Inspecting product to capture and document supplier and component quality - measurements, Visual inspection etc. for both incoming (IQC) and outgoing (OQC) product and component parts (metalwork, cabinets/woodwork/plastic components)
Working with the Purchasing Team to establish and maintain quality requirements from external suppliers
Liaising with other business units (production, warehouse, supply chain etc.) to ensure levels of Quality are upheld and understood
Monitoring performance by gathering relevant data and producing statistical reports
Providing acoustic test equipment and defining procedures to perform QC on drive units, sub-assemblies and finished goods
Performing basic fault-finding to determine and resolve the cause of test failures
Day-to-day maintenance of the test equipment and accessories (cables)
Assisting with the setup of test equipment as new tests are implemented
Capturing and organising test data and where appropriate the documentation of data and results
Organising and keeping tidy the test areas
Reporting of failures to the line manager that the Quality Control & Test Technician is not able to diagnose
Reporting on tasks achieved and any issues to the Engineering Manager
Providing regular weekly updates to the Engineering Manager and working alongside the production and R&D departments of Martin Audio
Inspecting of incoming goods - encompassing both component parts and materials
You will be expected to carry out any other duties that may reasonably be required in line with your main duties
Knowledge, Skills, and Abilities:
Relevant engineering or quality discipline qualifications or equivalent experience
Manufacturing sector experience
Able to confidently read and interpret and understand technical drawings for quality inspection purposes
Ability to create concise and informative reports for quality and measurement data
Ability to confidently use a PC (Microsoft Office and in particular Excel) and understand the need for filing and organisation of test results
Ability to create concise and informative reports for quality and measurement data
Meticulous attention to detail
Methodical and analytic thinker
Highly organised, thorough and process driven
Excellent communication skills
Able to perform physical tasks on a daily basis and with ease
Able to pragmatically solve problems
Job Conditions:
You are expected to work at the company head office in High Wycombe on a full time basis 37.5 hours per week, over the standard working hours of 7.30 am to 4.15 pm, Monday to Thursday and 7.30 am to Midday on Friday. 30 min is allowed for lunch, 2 x 15 min breaks, Mondays to Thursdays and no lunch break but a 15 min break on Fridays.
Benefits:
Comprehensive benefits package includes: Life Assurance, Income protection after successful probationary period. You can also enjoy benefits such as Pension with salary sacrifice option, 25 days holiday increasing with length of service, staff discount on company products and merchandise, opportunity to get Private Medical Insurance, join the Bike to work scheme and to be part of the group bonus scheme.