Quality Auditor

Quality AuditorApplication Deadline: 31 May 2024Department: QualityEmployment Type: Full TimeLocation: NottinghamDescriptionQuality Auditor/OfficerSalary depending on experienceNottinghamHybridAcuity Care Group is a leading provider of healthcare services, dedicated to delivering high-quality care to the people we support. We pride ourselves on maintaining the highest standards of excellence in everything we do.As such, we are currently seeking a talented Quality Auditor/Officer to join our team. This individual will play a pivotal role in ensuring that our services consistently meet regulatory requirements and exceed the expectations of those we serve.If you are passionate about quality assurance and are committed to making a positive impact in the healthcare industry, we encourage you to apply. Together, we can continue to uphold our reputation for excellence and make a difference in the lives of those we care for.Key ResponsibilitiesUndertake a programme of planned/responsive quality assurance audits.Use a person centred, strengths-based, and outcome-focused support.Adopt the role of 'critical friend' in their support to operational colleagues.Identify risks to safeguarding and quality of support and implement measures to mitigate these.Review and develop organisational policies and procedures.Provides coaching to operational managers on quality, safety and improvement, personalisation, co-production, and outcomes.Identify areas for improvement and provide recommendations to enhance quality of care.Collaborate with internal teams to develop and implement quality improvement initiatives.Skills, Knowledge and ExpertiseHas experience to ensure the organisation is compliant with regulatory requirements, duties and evidence-based practice.IT literate, highly numerate and excellent analytical skills as needs to collect, collate and analyse information to assist compliance and service improvement.Excellent interpersonal and communication skills.NVQ Level 4 or equivalentUnderstands quality KPIs, including clear understanding and experience of Single Assessment Framework (SAF)/CQC regulations.Knowledge and application of contemporary models of mental health, learning disability and autism support and/or with people with a brain injury or complex health care needs in health/social care. Minimum of two years' experience.Resilient and able to work at a pace and manage competing priorities.Excellent communication skills (both verbal and written) to both operational and corporate colleagues.An understanding of relevant health and social care legislation and regulatory frameworks.BenefitsAccess to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companiesAccess to Westfield Health Cash Plan with access to GP appts and to an EAP (employee assistance programme).money back for optical and dentistryAccess to blue light discount schemeAttractive holiday entitlementOpportunity to obtain NVQ's in Health and Social CareProgression opportunities within the organisationOngoing training and developmentPension enrolment
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