Our client is a leading Northwest Contractor who are looking for a Quality Assurance Officer to join their team in the Merseyside area. Reporting to the Quality Assurance Manager, you will be responsible for supporting the business quality and compliance arrangements in order to delivery high quality performance and processes.
Carry out quality assurance inspections, ensuring high quality workmanship across the business
Measure success through service improvement, based upon quality assurance inspections
Provide guidance to the team to ensure best practice processes are followed
Support construction activity by completed building regulation checks
Maintain all compliance records
Lead the process of quality inspections and create plans for improvements where necessary
Support the customer service team in dealing with complaints and claims, ensuring investigations are in line with company policy
Investigate inefficient performance, making changes where possible
Attending meetings on behalf of the compliance teamEssential Criteria:
NVQ level 3 or equivalent in management, construction, or business
Full UK driving license
Evidence of implementing operational and customer service improvements
Experience within the construction sector, particularly within repairs and maintenance
Ability to use initiative and make decisions
This is a permanent position offering up to £32,000 and a great place to work focused on work life balance.
Please get in touch with Tianna Scally on (phone number removed) or (phone number removed) for more details on the opportunity, or apply below with your CV.
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