Quality Assurance Manager

Quality Assurance ManagerStart date - ASAPContract length - Initially 3 monthsHours per week - 37 hours per weekRate of pay - £500ltd per dayAbout the RoleThe Quality Assurance Manager will play a critical role in ensuring that Slough Borough Council delivers effective quality assurance and evaluation of care and support services. They will manage a small team of Principal QA officers and four staff within the Market Management Team.ResponsibilitiesOperational management function for the Quality Assurance TeamWork alongside the Contracts Manager as part of the wider Market Management teamEnsure quality assurance is undertaken by the team to reflect priorities on a risk stratified basis and meetings with service providers are in accordance with the agreed QAFThrough quality assurance processes ensure the team identify and document any areas of concern and address these to improve quality of service provisionTo sign off visit reports, action plans, and escalate where necessaryEnsuring providers deliver safe and consistent services that focus on resident satisfaction including dignity and respect, ensuring outcomes are achievedIdentifying and addressing potential points of failure and working with providers to improveUsing robust data management in analysing, tracking and reporting on the performance of services, using local and national data, and national guidelines where appropriateIdentifying models of good practice and to support dissemination of these across agencies, attending relevant Provider Forums, contributing to the development of best practice standardsRequirementsProven experience within Quality AssuranceExcellent knowledge of quality assurance methodologies and toolsExperience in data analysis and reportingExperience in adult social care is desirableIf you are an experienced Quality Assurance Manager looking for a new challenge, this is an excellent opportunity to join a leading provider of quality care and support services. Apply now to be considered for this exciting role.
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