QSR Lead Representative

Store 2724245Q: 3406 E US 70 Hwy, Durham, North Carolina 27703
Availability - Shift/Days Flexible Availability
The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
RESTAURANT SHIFT LEAD JOB SUMMARY:
This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.
RESTAURANT SHIFT LEAD EXPECTATIONS:
Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as require
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
RESTAURANT SHIFT LEAD BENEFITS:
Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan
Wait periods may apply
RESTAURANT SHIFT LEAD QUALIFICATIONS:
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship
RESTAURANT SHIFT LEAD , RESTAURANT OPERATIONS
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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Our mission at Circle K is to make people's lives a little easier every day. Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.
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