QA Manager

Job Title: QA Manger
Salary: �40,000 - �45,000
Location: Norfolk
Reference: HB8079
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious QA Manger to join their business.
Reporting into the Technical Manager, this role is an excellent opportunity for a Food or Fresh Produce professional looking for their role upwards to join a well-respected food manufacturing company that supplies premium products to a number of retailers.
Responsibilities include but are not limited to:
Leadership and Management:
* Lead cross-functional collaboration to make food safety and quality everyone's responsibility.
* Provide direction and mentorship to the QA team, setting clear objectives and fostering their professional development.
* Drive the evolution of our HACCP program, ensuring its effectiveness and adherence to best practices.
* Conduct regular 1-2-1's and appraisals with team members to support their growth and success.
Standards and Compliance:
* Ensure compliance with customer policies, external certifications, and GMP standards.
* Implement rigorous governance measures to drive a "right first time" approach to production.
* Oversee incident management, conducting data-driven investigations to address root causes and implement sustainable actions.
* Manage internal audits to drive continuous improvement and maintain high-quality standards.
* Validate and verify shelf life parameters for new product launches to uphold safety and quality standards.
KPI Management:
* Develop and monitor KPIs to measure performance against internal and customer expectations.
* Take ownership of all KPIs, driving activities to achieve and exceed targets.
Customer Relations:
* Manage the external audit program and support the Site Technical Manager during customer visits and audits.
* Ensure effective communication and collaboration with customers and commercial teams.
* Handle customer complaints and queries promptly and effectively, implementing improvement plans as necessary.
Get in touch to find out more
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