Property Solutions Advisor

Job description
Company Overview:
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Join our dynamic team at Beijing Hanland Management & Consulting Co., Ltd. With over a decade of experience in the UK real estate investment market, we specialize in delivering top-tier property management services and Chinese-British real estate investment consulting. Our headquarters are located in Manchester, with a strong presence in major cities, including London. Our team comprises professionals with extensive expertise in real estate investment, property management, property consulting, and education consulting.
汉伦是一家拥有10余年英国本土房地产市场投资经验的公司，致力于搭建中英房地产投资咨询的桥梁。我们专注于提供英国房地产置业咨询、专业物业管理服务和中英教育交流。我们的业务遍及曼彻斯特，同时覆盖伦敦、剑桥、牛津、谢菲尔德、伯明翰、布里斯托、爱丁堡、利兹和莱斯特等主要城市。不论是房产投资还是置业咨询，我们的团队成员在房产投资、物业管理、置业咨询和教育咨询领域都秉持丰富的专业经验。
Job Description
1. Daily Property Lease Management: issuing move-in reminders to tenants; facilitating communication regarding maintenance issues; and addressing various inquiries related to the property.
2. Handling Requests and Emergencies During Lease: Attending promptly to tenants' needs and swiftly responding to urgent situations that may arise during the lease.
3. Post-Lease Management: notifying tenants about the conclusion of the lease term; managing the process of refunding security deposits after move-out.
4. Complaints and Suggestions Resolution: effectively addressing and resolving tenant complaints and suggestions and assisting tenants in navigating and resolving issues to ensure a positive living experience.
5. Collaboration and Support: collaborating seamlessly with department heads to accomplish other tasks and providing support in various capacities across different departments.
职位描述:
1.日常房屋租赁管理:向租户发送入住提醒;促进维修问题的沟通;回应与房产相关的各类问题。
2.处理租赁期间的租客需求和紧急情况:迅速响应租户的需求;应对紧急情况。
3.租赁结束后的管理:通知租户租赁期的结束;管理退还押金的流程;
4.投诉与建议的解决:有效处理并解决租户的投诉和建议;协助租户解决问题;确保良好的居住体验。
5.协作与支持:与部门负责人紧密合作，完成其它工作；在不同部门间提供支持。
任职要求：
1.大学本科以上学历；
2.中文以及英语作为工作语言；
3. 工作经验不限，无相关经验工作可培养；
4. 能够自主思考提升，提出建设性意见。
Job Type: Full-time
Pay: £23,800.00 per year
Schedule:
Monday to Friday
Language:
Mandarin (required)
Work authorization: United Kingdom (required)
Work Location: Birmingham