Property Manager

My client, a well-established property firm based in the heart of West London are looking for an experienced, enthusiastic and driven individual to join the team. The role requires someone comfortable working as part of a large team (noisy but very friendly!) Organisational skills, diary management and fantastic customer service are a must.
Key roles and responsibilities:
- Responsible for the management of circa 180-200 residential properties (50/50 split of AST/HMO properties)
- Problem solving repairs and maintenance issues.
- Knowledge of HMO licensing.
- Liaising with contractors to arrange maintenance and repairs.
- Phone and email interaction with tenants and clients enquires
- Carry out tenancy inspections
- Ensuring tenancy set-up funds are paid and cleared prior to tenancy start.
- Protecting deposits and ensuring that all correct paperwork is submitted prior to tenancy start.
- Ensure relevant property checks are met in line with legislation.
- Preparing move-in packs and getting working keys ready for all move in's.
- Arranging end-of-tenancy documents liaise with Accounts team to arrange vacate procedures.
- Updating in-house property records on property management software (Veco) for all new tenancies and vacates.
- Knowledge of drawing up tenancies for all new move in's and renewals.
- Carrying out reference checks for all new tenants.
Additional roles:
- Answering telephone calls and forwarding to relevant team member or taking messages.
- Filing and scanning documents.
- Visiting properties with other team members as and when required
- Taking payment by telephone and in the office.
Skills/Experience:
- A self-starter able to take on a project and run with it.
- Excellent customer service and interpersonal skills.
- Proficient in Word, Excel, Outlook.
- ARLA qualified - Essential.
- Have a full clean UK driving license ? 3 years + experience in the property industry
- Knowledge of current and new legislation (NLA)
- Enthusiastic and a Team player.
Benefits/incentives:
- Annual Christmas bonus
- Monthly team bonus (depending on office performance)
- Regular team events
- Extremely competitive salary
Salary: £35k-£45k
Location: West London (W4) - Chiswick
Hours: 9am-6pm (Mon-Thurs) / 9am-5pm (Fri) - 1 in every 5 Saturdays (10am-4pm) With Option to take off in lieu or Paid overtime for working the saturday.

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