Property Management Team Leader

This is an exciting opportunity to join our Head Office in Bracknell as a Property Manager Team Leader. We are looking for highly organised and enthusiastic individuals who are specialised in the field of property management. Ideally candidates will be ARLA qualified with previous property management experience or estate agency experience.As a Property Manager Team Leader, you will need to:Maximise current and future income opportunities. Ensures that the team focus on and maximises referral and recommendation opportunitiesMonitor performance against targets and service levelsDrive, implement and continually re-enforce changes to processes and systems with an emphasis on efficiency and improvement and ensuring full and effective use by all staffManage a team of 3 – 6 providing focus and directionInvestigate and resolve queries and problemsLiaise with third party supplier to arrange works to be undertakenDevelop and build strong relationships with key clientsLiaise/negotiate between landlords and tenantsThe ideal candidate will:Have excellent communication skills over the telephoneBe highly organised with an acute attention to detailBe quick to learn and follow proceduresHave previous customer service experienceStay calm and positive under pressureIn return you will have the opportunity to work within a busy and exciting sales atmosphere and build a successful career within an expanding, award winning company.
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