Dove & Hawk

Property Management Assistant/Administrator

Posted 2 months ago by Dove & Hawk

Property Management Assistant/Administrator - Canary Wharf - £23,000 to 26,000 Dependant on Experience

My client, a globally established and prestigious property consultancy, are currently seeking a Property Management Assistant/Administrator to join their busy and growing team in Canary Wharf.
The ideal candidate will have some exposure to the property industry who can provide support to the Property Management team - training will be provided. The role requires excellent organisational skills, the ability to communicate articulately over the phone and in writing and taking a hands-on and proactive approach to the role.


  • Sorting and forwarding incoming post that is received through the Property Admin mailbox
  • Organising and investigating Utility/Council tax bills and debt reminders
  • Updating the System & Tenant Shop with Check-in and Check-out details, including inventory reports, meter readings and supplier information
  • Updating Linked Contacts on the system
  • Send requests to accounts for monthly Council Tax payments for vacant properties
  • Review void property council tax bills monthly & let accounts know if instalment payments need to be made
  • Request refunds for overpayments of council tax and utilities as and when received
  • Respond to query emails from utility providers as and when required
  • De-register Tenancy Deposits with TDS
  • Any ad-hoc duties as and when required to support the Property Management team
  • Provide support for maintenance issues when a Property Manager is on annual leave or off sick


  • Prior Property Industry experience in Property Management/Lettings would be advantageous
  • Confident with liaising with applicants via phone, email, and letter
  • Ability to work under pressure with a degree of flexibility and to take control of own workload
  • Excellent interpersonal skills - good communication between departments and with tenants and applicants is essential
  • Excellent organisational and IT skills

Salary: £23,000 to 26,000 dependant on experience
Working Hours: Monday to Friday 8:45am-6pm (Flexible working available)

For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
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