Project Delivery Coordinator

Project Delivery Co-ordinatorLocation: BasingstokeSalary: £26,000 - £28,000My client based in Basingstoke is looking for a Project Delivery Co-ordinator to join their friendly team. You will support and provision all products sold to both existing and new customers while delivering exceptional customer service.Responsibilities:Ensure all new and post-sale orders are dealt with efficiently and in a time manorTo ensure we are regularly communicating with clients while exceeding their expectations.Raising Purchase Orders and ordering materials to be sent to customersLiaising with networks on provisioning ordersRaising or adding all aspects of the project billing to CRMEnsure constant improvement of customer experience and Service Delivery knowledge.Manage process for communicating service affecting issues to the organisation and our clients.Maintain relationships with key partners, ensuring we provide a unified service from supplier to client.Develop, implement, and maintain procedures of best practices and standards.Understand analysis reports and analysis of the teamSkills:Positive can-do attitudeStrong customer service skillsStrong communication skillsComprehensive industry knowledgeGreat attention to detailIT LiterateDecision making skillsProven problem-solving attitudeAbility to coach others.Ideal candidate will have a Project Management background, previous experience in a problem-solving environment with a high interest in technology and innovation
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