Project Coordinator

Job Description
The ideal candidate will have high-level attention to detail, project management across
multiple stakeholders and time zones, flexibility with numerous tracking platforms and sheets, and a keen on improvement processes and solutions. Prior experience in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and data centers.
Your Role and Responsibilities
Project and Logistics Coordination
· Manage Region Projects/Tickets and work with cross-functional teams and vendors to
unblock issues
· Understand the status of assigned region engineer's projects and update its' tickets
regularly
· Hosts weekly/bi-weekly Logistics related meetings with stakeholders to ensure projects
are moving along and communicate any risks/blockers to stakeholders
· Provide a tracker/dashboard that shows the progress of each project with the pending task
· Take meeting notes and share them with stakeholders
· Unify Ticketing tracking for all requests across different vendors and regions
· Manage CDN site accuracy on our internal database and update changes accordingly
· Lead new Initiative and Project Meetings for Process and Device Improvements
· Host project wrap-up meetings
· Coordinate and manage external vendor troubleshooting calls and follow-up tasks
Data Accuracy
· Inventory Database Improvement Strategy
· Spares Inventory database
· Create a plan for a healthy amount of spares at each site/warehouse and trigger a request for additional spares when it reaches a certain threshold
· Raise Site and Vendor Remote Hands to perform site audits when needed
· Update CDP/Internal documents when requested
· Ad-Hoc Tasks
· Have a ticketing system for tracking all requests (JIRA)
· Associate project-related shipment tickets with TPM project tickets and keep them updated
· Work with SCM, equipment vendors, and data centers to manage delivery dates and time windows
· Process Improvement Support
Vendor Support
· Initial POC for all Vendor Queries relating to shipment, access, and
chats/communications
· Create Colocation of Inbound/Outbound Shipments and track Deliveries
· Work with SCM/Planning to update and add equipment into CMDB - How to receive
servers in Twinkle AMS
· Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled
activities
· Ensure the ACL list is up to date.
· Submit Vendor Remote Hands Requests to support physical works on-site
· Perform regular audits for all site portals, inventory, and hours performed by vendors
· Schedule vendors for ERAD for Reverse logistics and oversee the activities
· QBR for all vendors
Required Technical and Professional Expertise
Minimum Associate's College Degree required
2+ years in the Logistics field working with internal and external stakeholders to move projects and/or shipments around
Experience in Telecommunications/CDN/Datacenter related environment strongly preferred
Proactive, Detail Oriented, and open to Flexible Working Hours if needed
Embraces challenges and takes initiative in solving issues
Working knowledge using JIRA and/or related issue-tracking software
What we offer
Attractive remuneration package
Private Health Care Insurance
Growth and learning opportunities
Work in a well-established multinational company
About Centific
Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race.
Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Let's talk.
Your Authentic Self at Centific
Centific is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.