Programme Officer

Do you have a solid background in admin and customer service? Are you seeking a temporary, hybrid opportunity in the higher education sector? Signature Recruitment is partnered with our client, a renowned London university, to recruit a Programme Officer for their Distance Learning team. This temporary, full-time position has an immediate start and will run for 10 weeks. The hybrid working structure offers a blend of on-campus and remote work. In your role as Programme Officer, you’ll be at the heart of the university’s efforts to deliver outstanding distance learning experiences. You will be the first point of contact for students and academic staff. You’ll handle queries through various channels, including face-to-face, phone, or electronic media. Your work will be crucial in supporting the delivery of undergraduate and postgraduate distance learning programmes, ensuring that all student lifecycle activities are conducted smoothly. This position requires a dynamic individual who can manage online courses, organise lectures, and support students, including those studying abroad. Programme Officer Key Responsibilities:
Serve as the primary contact for student and academic staff inquiries, offering support and guidance. Set up and manage online courses using the Virtual Learning Environment, ensuring a seamless learning experience. Organise and facilitate online lectures, including the coordination of occasional in-person courses abroad. Provide comprehensive support to students, addressing queries online and in person to enhance their learning journey. Engage in student lifecycle processes, including module and programme evaluation, to ensure continuous improvement. Work flexibly within the team, especially during peak times, to maintain high service standards.
Programme Officer Key Skills:
A customer-focused approach that ensures all interactions are positive and productive. Strong written and verbal communication skills, and exceptional attention to detail. Experience with Virtual Learning Environments in higher education would be ideal.
If you have a keen eye for detail and excellent customer service skills, we encourage you to apply. Become part of a dynamic team, committed to excellence in distance learning at a leading London university! While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities. Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.T9585
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