Product Support Advisor

Product Support Advisor

Tamworth

Entry Level

Role Profile

As the exclusive recruitment partner for Bunzl Catering, Cast UK are leading the search for a Product Support Advisor to be based at their office in Tamworth.

Lockhart Catering Equipment specialise in supplying high calibre and unique products through their superior brands, providing customers with innovation, inspiration, and differentiation. A trading division of Bunzl UK Ltd, Lockhart Catering Equipment are one of the world's finest suppliers of quality catering equipment and clothing. They are renowned for being a prestigious brand which is associated with the top catering and leisure establishments across the country.

As an integral member of the team, you will be adding value to the team by analysing and improving the existing portfolio as well as driving the New Product Request Process, this means you will be the gatekeeper of new products. You will be collecting all the data for new products to make sure any queries both internally and externally can be answered.

Key Responsibilities

• Improve existing data on the web pages.
• Be the first point of contact for the sales teams for questions and details regarding existing and new products.
• Drive the New Product Request Process.
• Provide internal support to the purchasing team to help drive the business forwards.
• Communicate with external supplier and customers as well as all functions across the business.

Skills & Experience

• The ability to plan, prepare and organise projects for successful completion.
• Experience of working in a fast-paced environment.
• Great communication skills with the ability to listen, understand and analyse information.
• A good understanding of Excel is essential.
• Great initiative to be able to plan your work in accordance with deadlines.

Remuneration and Benefits

• 20 days Holiday plus Band Holidays with the option to buy a further 5 days.
• Bunzl Share Save option.
• Life Cover (3 times Gross Salary)
• Bunzl Personal Pension Plan (up to 5% contributed)
• Option to join Bunzl HSF Healthcare Plan