Product Specialist - OT & Telemetry

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Product Specialist - OT & Telemetry Apply
locations
Worthing
FALMER
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
JR3594
Closing Date2024-05-03Job Title:
Product
Specialist OT -
Telemetry
Location:
Falmer
(Brighton) or Durrington
(Worthing)
Contract
Type: Permanent
Hours:
37
hours/
week
Salary:
Up
to £56,000
DOE
There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint!Big ambitions. Big investment. Big changes. We’ve a lot to offer IT, analytics and project professionals. We’ve already grown tenfold in the past couple of years. Now we’re underway with our £106 million transformation programme – and we can’t wait for what comes next, as part of an evolution so huge it’ll change the way we do things forever. There’s a buzz across our business. And IT, analytics and projects are at the heart of it all.There aren’t many teams who can say their work is critical to the nation. But it’s something we take huge pride in. And it’s why we’re migrating to leading technology, upgrading networks, replacing vital infrastructure… and more. Helping us shape an IT, analytics and project function that’s fit for the future, you’ll need an appetite for change and bags of ideas. Our people walk the talk too – driven by a passion to improve our communities and environment.Job OverviewReporting to the Operational Technology and Telemetry (OT&T) Portfolio Manager the Operational Technology Product Specialist will be expected to liaise with the Solution Architects, Service Delivery and Project Delivery counterparts, to ensure that new and existing applications are supported & projects are delivered to the highest standards for both the Telemetry and IIoT product sets.You will be able to identify areas where standards do not exist and produce new guidelines as required. You will carry out daily system checks and ensure all areas of the system are running correctly. This role will need you to support transition, BAU and new project implementations aligned with business objectives including IIoT. Implement new business application software, capturing end user requirements and configuring, testing and integrating as necessary.Implement new releases of existing business application software, capturing end user requirements and configuring, testing and integrating as necessary.Responsibilities will include:- Ensure equipment is in working order and escalate any issues- Ensure the maintenance of data quality and escalate any issues- Deliver data to the Data Analytics team for processing- Raising tickets for ground crew to attend any faulty hardware- Liaising with internal and external stakeholders on equipment issues- Working on-call one week in 4 (remotely)- Providing 2nd line support (L2-4 as applicable) for business applications under role scopeAbout You- High attention to detail- Strong interest in electronics- Experience of working on a ticketing system - ServiceNow/ Jira- Experience of working on large applications, SCADA or industrial controls- Ideally enterprise telemetry industry experience- Some knowledge of basic programming; java/ c#- Some knowledge of databases such as Oracle, PostGres, SQL would be useful- An interest in coding- Excellent problem solving skills- Degree or equivalent qualification or experience in electronics/ technology field- Excellent communicator, both verbally and written- Experience of telemetry and IIoT platform setup, configuration, and troubleshooting- Experience on managing events and alarms in ThingWorx/IIoT platforms- Strong analytical and reporting skillsPackageThis role will be full time Monday to Friday 37 hours a week plus on-call one week in four (remotely). Based in the Falmer (Brighton) office or Durrington (Worthing) or between the two.Southern Water operate a hybrid approach to working between our office and home; 2 days from home.We are offering a salary of up to £56,000 per annum depending on skills and experience as well as other benefits including:• Company and performance-related bonus• Generous pension with up to 11% company contribution• Life assurance payment equal to four times your annual salary• Health benefits through a Cash Plan• Two paid community volunteering days a year• 25 days annual holiday• Occupational health service• Perkbox benefits offering discounts and savings on several products and experiences• Study support may be available for job-related qualifications• We offer competitive maternity leave and flexible return to work optionsJoin our Telemetry Controls Team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.Privacy Statement:Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.#LI-Hybrid #LI-AW1
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.
Every Body WelcomeWe value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.We succeed together Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our
incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Company and performance-related bonusGenerous pension with up to 11% company contributionLife assurance payment equal to four times your annual salaryHealth benefits through a Cash PlanTwo paid community volunteering days a year25 days annual holidayOccupational health servicePerkbox benefits offering discounts and savings on several products and experiencesStudy support may be available for job-related qualificationsWe offer competitive maternity leave and flexible return to work optionsNeed flexibility in your work? Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
#LI-Hybrid
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