Product Owner - GenAI/IVR/Contact Centre

**Remote role with 2-3 trips to the London office per month **Product Owner with contact centre, GenAI, IVR experience is required by my global client to lead the end-to-end development and delivery of data-led enhancements for intelligent service, including but not limited to intelligent intent-based call routing, IVR-based ID&V, and GenAI servicing capabilities.You will collaborate closely with ...