Product Owner - Ecommerce

We are seeking a skilled and motivated Product Owner with a proven track record of driving commercial success in product launches to join our team
As a commercially astute Product Owner, you will play a pivotal role in defining the product strategy, driving innovation, and ensuring the successful delivery of features that optimise the customer experience and contribute to business growth of our online B2C product.
Responsibilities
As Product Owner at PlotBox, you will be expected to
Act as the primary liaison, leveraging your commercial acumen to comprehend and foresee client and market needs. Engage in effective communication with stakeholders across the spectrum, emphasising the commercial aspect, to collaboratively shape a visionary roadmap for key product areas.
Develop, own and execute the product roadmap aligned with business objectives
Manage the product backlog, balancing scope, budget and time to prioritise objectives and map out dependencies
Oversee the development stages, collaborating with the product and development teams to plan, execute and review each sprint,
Take accountability for each stage of the development process and work closely with the team to refine and improve the development process
Evaluate product progress, inspect and assessing progress through each iteration and determining if the final product is acceptable
Articulate problems and processes in a way which is understandable to key stakeholders, both business and technical, and facilitate the analysis and design of effective solutions.
Ability to articulate the specific commercial outcomes or results of the product to the team.
Collaborating closely with the sales and marketing teams to understand customer requirements and develop strategies to ensure the success of the product
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What we are looking for:
Previous experience working as a product owner in an ecommerce environment delivering new, and iterations of existing products using agile methodologies
Strong understanding of ecommerce business processes, customer behaviour and market trends
Analytical mindset with ability to make data driven decisions
Knowledge of UX/UI design principles and design thinking
Desirable Experience - It’s not a deal breaker, but ideally you will have:
Working with customers in a discovery process
Providing guidance and support to customers embarking on digital transformation
Working with financial solutions or developing integrations with external finance Systems.
Wireframing and prototyping tools and techniques
Company Summary
PlotBox is the innovative cloud-based deathcare management solution that enables cemeteries, crematories and funeral homes to serve their families in the best way possible. We are very clear on our mission; to take away some of the pain for families dealing with death and those who serve them, and provide our customers with more time for what matters.
Headquartered in Northern Ireland, with offices in the United States and Australia, our growing, 100-strong multidisciplinary team of experts provides our partners with the same professional levels of service, support and satisfaction across the globe. We live and breathe our core values – Tenacity, Teamwork and Trust.
We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset. We actively promote from within and our dynamic scale up culture ensures that proactivity and initiative are rewarded with excellent career opportunities, progression and mobility.
How would our team describe life at PlotBox? When asked to describe our company, they use words such as: ‘fun, respect, care, team spirit, family feel, trust, happy, listen, sense of accomplishment, flexibility, development’.
We are proud that, for the third year running, we have received our Great Place to Work Certification and have placed in the Top Ten UK’s Best Workplaces 2023 Medium Organisations. This follows our top ten ranking on the 2022 UK’s Best Workplaces in Tech list, as well as being named one of the 2022 UK’s Best Workplaces For Women, and one of the 2022 UK's Best Workplaces for Wellbeing.
Our staff have told us loud and clear that they love working for PlotBox; from the relaxed working environment to feeling truly valued in their roles. In addition, our purpose-driven mission and the sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives - means a lot to our team.
Benefits Offered by PlotBox
Our headquarters are ideally placed in the beautiful and scenic countryside location around Ballymena, along with other office locations in the USA and Australia. We are constantly increasing our list of benefits which currently include:
Investment in employee growth, and opportunity for development
Regular wellbeing initiatives and health cash plans
Safe and supportive culture; we foster continuous improvement in all aspects of work
Career mobility and progression
Regular travel opportunities
Hybrid Working - between office and home locations
Pension
Life Insurance
Active social and charity committee - lots of social events throughout the year
Office perks: fridge and larder fully stocked with unlimited drinks and snacks
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