Product Manager

Job Description
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that mission possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Product Manager.
Take a look at our website here to learn more about why we’re one of the leading Software Escrow businesses… Escode (part of NCC Group)
The Opportunity:
Within our Product & Market Development Team, we spearhead the development and management of a diverse range of new and ongoing offerings, designed to address the challenges of Business Continuity through Software Escrow Services.
In close collaboration with our customers and cross-functional teams, our mission is to protect the parties involved in the development, supply, and use of business-critical software applications, information, and technology. Software Escrow Services protects the end-user from supply chain disruption, regardless of where in the supply chain the failure has happened by ensuring
the legal right to a critical application.
We are currently seeking an adept Commercial Product Manager to join our vibrant team of Product & Market experts. This role involves delivering revolutionary services and technology that ultimately safeguard our customers' software investments. Whether you prefer a remote, office-based, or hybrid work setup, we offer flexibility to meet your needs. Our team has a strong history of remote and global collaboration, making all working locations the norm.
The Challenge:
As a Commercial Product Manager reporting to the Head of Product & Market Development, your primary responsibilities will involve extensive collaboration with multi-disciplinary teams across NCC Group – Escode globally to:
Deliver the full range of Product Management services for propositions at differing lifecycle
stages.
Be a Product champion and ambassador – making market trends/analysis and product knowledge easily understood and regularly communicated throughout the Division.
Drive sales understanding and commercial excellence.
Specifically, you will:
Take accountability for creating key Commercial Product deliverables, including: Service definition (service descriptions, data sheets, RACI documents, OLAs, etc.)
Building cost models & service development plans
Develop profitable financial models with finance team
Product presentations, training & internal communications
Consult with Market Analysts to support Go-to-Market strategy Value proposition definition
Engaging prototypes and proof of concepts
Plan, execute, and communicate new product releases and enhancements to drive business growth and internal adoption.
Regularly engage with diverse teams such as Sales, Delivery, Legal, Finance and Customer Success to ensure their full alignment with your services and processes.
Collaborate with marketing to deliver compelling Sales Enablement and Campaign materials,
ensuring clear and concise communication of the product value proposition.
Identify intellectual property within and outside the business that could enhance our propositions.
Interact with vendors/partners to stay informed about upcoming capabilities that could extend the portfolio or enhance specific services.
Gather, review, and prioritise internal and external feedback to drive continuous service
and process improvement.
Contribute to Bids, RFP & Market Analyst responses requiring detailed information about the portfolio you manage.
Key Skills & Requirements:
Proven experience in either
Product/Proposition
Manager or Product Marketing Manager roles, demonstrating the ability to identify and shape new customer value propositions within existing service lines.
A knack for connecting the commercial dots, identifying value within existing but unconnected service lines to solve modern-day software resilience and escrow service challenges.
Exceptional stakeholder management skills, effectively navigating the needs and considerations of teams impacted by proposition development and change.
Customer-centric thinking, understanding how NCC Group – Escode and our service offerings are perceived externally, and contributing to the evolution of listening posts, client forums, and discovery sessions.
Confident communicator with the ability to engage and manage stakeholders across multiple departments and geographies, excelling in selling new propositions to a senior audience.
Desirable:
Formal Product
Management/Marketing
certification
Background in, or demonstrated awareness of, Business Continuity, Software Escrow related Services
Awareness of developing or working with Cloud and SaaS platforms.
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details please email #####. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.