Product Manager

SaaS Product Manager needed by leading provider of Customer Service Management Software.
Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management delivery.
Salary:
£65,000 - £70,000 + Share Options & Benefits
Location:
Fully Remote
The Product Manager will own the product roadmap for one of the companies three product pillars and work closely with customers to understand their needs, pain points, concerns and drivers. Whilst being data driven the PM will be expected to walk in the customers shoes and bring fresh ideas to bear by using gut feeling & intuition as well as user surveys and data.
The Product Manager will report directly to the Product Director and work directly with a product owner who will manage the backlog and sprints.
The Product Manager will:
Work upstream with Clients.
Build an experiment roadmap.
Work with a PO to prioritise the current roadmap and backlog.
Manage the product strategy.
Work collaboratively with developers to release best in class products that users love.
Roll out product trials and product launches.
The Product Manager must have:
A track record delivering great SaaS products.
Excellent stakeholder management skills.
Experience in new product development and the innovation cycle.
Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar.