Product Director, Travel Risk Management

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About the role
We are looking for an experienced Product Director, Travel Risk Management to join our team in Chiswick, West London. You will be responsible for the successful product management of core Platform Services and be accountable for the commercial end-to-end product lifecycle management of translating market trends, client requirements, and overall commercial strategy into a vision and roadmap. This an exciting opportunity for someone with proven experience in product management, or product ownership to join a highly experienced team at the forefront of industry trends, embarking on a transformation of products and solutions.
Key responsibilities
Establish and own the Travel Risk Management vision and strategic priorities with input from Product Directors, Managers and other Analysts, Product Marketing research, client advisory boards and competition watch
Guide extended teams on priority of roadmap, while managing & prioritizing flow of work into the product backlog
Ensure the product backlog reflects the vision and strategy by working closely with Product Managers
Maintain a product backlog to meet stakeholder needs that is transparent, visible, and well understood
Coordinate dependencies with other product managers, product owners, and scrum teams within the organization
Support communication of delivery timelines, status, risks, and escalations to the leadership team
Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform
Own the overall customer experience and customer journey
Use business cases to make the case for new products/technology
Identifies and defines opportunities within their portfolio for increasing internal efficiencies to provide a better quality, reduced costs, and/or increased productivity
About you
Proven experience in developing & owning winning B2B2E platforms with excellent UX/UI
Bachelor's degree in business, engineering, software, or another relevant field is desired
Extensive experience in product management, product ownership, or business analysis relating to software development
Experience with underlying application program interface methods for systems integrations
Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques
Deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption
Demonstrated experience team building, mentoring, and coaching specific to Product Management
Benefits
Competitive salary and incentive scheme
Warm, supportive, and open company culture
An opportunity to thrive in a global environment
Hybrid working
Birthday holiday and option to purchase additional annual leave
Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
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