Product Analyst

Job Description
The Analyst role sits within our Oversight team based in our central London office. The mission of this newly-formed team is to reshape Trayport’s Connectivity Oversight Program - focusing on API management to bring them in line with best industry practices.
With both a consultative and analytical approach, you would be examining client data usage and workflows, assessing alignment to Trayport's licensing frameworks, whilst working closely with both internal (Trayport) and external (client) stakeholders.
The Oversight's team ethos is to protect our client's and Trayport’s assets through the provision of better services, processes, security and surveillance.
About Trayport
Trayport’s products make it frictionless for large producers and consumers of energy to trade with each other regardless of borders. It is through our solutions that about 80% of all European utilities trades take place. We are a small company that makes a big impact in the world being the platform choice for 700+ Trader firms, 50+ Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries.
What you'd be doing?
Identify improvements to our existing processes, workflows and tools to increase compliance and governance standards
Assist with documenting policies and processes
Assist with reviewing and resolving requests related to usage policies
Support the Client and Technical teams with licensing renewals
Attend client meetings to aid with auditing and usage
What you'll bring?
Ability to analyse complex data and correlate usage via product log files and analytical tools
High degree of diplomacy and the ability to engage with a wide variety of individuals such as end users, senior managers and executives
Strong analytical skills and problem-solving ability
Ability to learn and understand the Trayport product offering and our licensing model
Nice to have: Proficiency with Splunk and/or Tableau
Why you'll love it?
Along with an excellent benefits package, The chance to work for a market-leading technology company, who are incredibly successful and as such are expanding into new markets, technologies and geographical locations.
Our benefits include:
Competitive salary
Fantastic performance-related bonus
Excellent 9% pension
Fitness/wellbeing allowance (£55 a month to spend on gym memberships, yoga classes, equipment, clothing, Pelotons...)
25 days Annual leave + 4 personal days + 2 charity days + public holidays
Hybrid working
Share scheme
Private medical
Travel Insurance
Cycle to work
Plus many more...
Progression and career development are at the center of what we do and come in many forms from expanding your role, learning more about the business and our market-leading products, promotions and recognition or moving into other parts of the business - It’s tailored to each employee and there are numerous opportunities to discuss your pathway.