We are currently recruiting a process assistant for our client based in Leeds
Do you have 12 months Finance experience or are a Finance graduate?
Office based until fully trained, then Hybrid role Mon - Fr Home & Tues-Thurs Office based
Shift timings -9am to 5pm Mon to Fri
Pay rate �11.79 per hour
Job Description
Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude, 9am to 5pm Mon - Fri in a customer focused roles for a Public Sector client based in Leeds.
Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
This is a fantastic opportunity for an experienced Accounts Receivable Individual with the right drive, commitment and enthusiasm to succeed in this role.
Accuracy and the ability to work under pressure is essential within this role as you will need to ensure that all income is receipted and allocated correctly to either invoices or general ledger codes in line with Service Level Agreement's and Departmental/Client KPI's.
You will need to be able to use your initiative and have a 'can do' attitude as our Clients unallocated cash values/volumes will need to be continually cleared or kept at a minimum.
You will need to be adaptable to change as throughout 2020/21 the Accounts Receivable process will be subject to process transformation through RPA and automation.
We are looking for individuals who take responsibility for their workload and are proactive in identifying any training/process issues affecting the accounts receivable process.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
Key responsibilities
Essential skills
Desirable Skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.