We are currently recruiting a process assistant for our client based in Cardiff.
Full time time role Monday to Friday.
Hours 9.00am to 5.30pm
Pay rate �11.10 per hour
Job Description
Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude full time Monday to Friday 9am to 5.30pm customer focused roles for a Public Sector client based in Cardiff.
Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
Key Responsibilities
Essential Skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.