Proactive Groups & Events Sales Manager MICE

Job Title: Proactive Groups & Events Sales Manager MICE
Department: Sales & Marketing
Inspired and Supported by: Director of Entertainment Sales
Your purpose will be: To grow existing accounts and identify new ones within the Groups & Events Market, build strong relationships with key stakeholders, deliver business opportunities that align with the hotels financial goals and maximize revenues.
You will be accountable for:
Business Development and Account Management for the Groups & Events Market
Displaying a hands-on, proactive approach to new business & client entertainment.
Your key responsibilities & contribution will be:
Proactively target and grow new and existing Groups & Events accounts, seeking out new opportunities to maximise profit
Creation and fulfilment of comprehensive Account Development plans for key accounts/partners
Organise own sales missions and sales calls
Conduct sales research and sales activity via telesales, site/hotel show rounds, entertaining clients, attending relevant trade shows, client evenings and fam trips to build relationships and grow market share
Attend relevant and appropriate Groups & Events networking events and trade show & ensure follow up is done post event
On a daily basis assist the Groups and Events teams with the conversion of key enquiries
Identify and manage Groups & Events opportunities with local and national commercial partners, to ensure maximum visibility for the hotel
Possess a full understanding of the Groups and Events marketplace/key drivers, analyse and report on market information
Meet your sales targets while driving standards and productivity.
Ensure all sales activity is tracked in Delphi/Salesforce and all account profiles are accurate
Analyse Groups & Events Pick Up & Pace on a regular basis, ensuring action is taken where necessary
Contribution to monthly and quarterly reports as required
Qualifications What you will need to do in this role?
Essential:
Level: minimum 3 years of relevant experience.
Fluent English, written and spoken and an enjoyment and aptitude for writing.
Strong negotiation skills and able to pro-actively sell.
Confident with the sales process, a keen eye for detail, an organised approach and a willingness to exceed client expectations.
Proactive approach to work, your duties and learning.
A self-motivated person who is passionate about succeeding in Hospitality sales.
Great inter personal skills, positive can do attitude and warm personality.
Excellent organisational and administrative skills with great attention to detail.
High level of I.T skills including Excel, Word, PowerPoint.
You have had experience in hotel PMS systems.
Ability to work well under time pressure.
Full and Clean Driving License to drive in the UK
Desirable:
An understanding of luxury brands and the hospitality industry.
You will also ideally already have some experience in a similar Sales role, ideally gained within hospitality or a comparable industry such as Travel, Leisure or Luxury Retail.
Competency in second European language (such as French, Spanish or Italian) would be of benefit given diversity of geographical client mix.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information Whats in it for you?
Competitive salary and benefits including pension and life assurance
31 days of holiday including public holidays (increase to 33 days after 5 years)
Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
Free stay at The Savoy after successful completion of probation
50% discount at our iconic American & Beaufort Bars
50% discount at our world-famous Afternoon Tea
50% discount at our spa and florist
50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
Laundry services & dry cleaning for uniformed and non-uniformed colleagues
Colleague gym facility and Virgin Active gym membership discount
Employee assistance programme
Annual optician reimbursements for eye tests and glasses
English language classes
Colleague restaurant
Local F&B, retail and gym discounts
Interfaith prayer room
Wellness room
Cycle to work scheme

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