Print Technical Support Engineer

Job Description
Are you mad about Print Management software? Then keep on reading?
Our Client
Our client is the market leader in Print Management software and they’re growing their Technical Support team in Bracknell.
They’re looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers!
This is a hybrid-based role and would require you to be able to travel to their offices in Bracknell 2-3 days per week.
What’s in it for you?
£40,000 - £50,000 starting base salary
10%* Annual Bonus
Private Medical Care
25 days annual leave + bank holidays
Work place Pension
Tailed career development & training plans built around you
A dynamic, diverse and flexible working environment + much more!
The Position
You will be joining a team of passionate techies from the print management space, who have trouble-shooting running through their veins!
You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments.
Along with supporting customers, you’ll also get the opportunity to work on both internal and external projects.
Key Skills
You have experience supporting ideally PaperCut Software. If you don’t have experience with PaperCut, we’d also consider candidates with competitor products such as Equitrac, Y-Soft, PrintCity etc…
You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems.
Troubleshooting and solving puzzles is part of who you are.
You’re a knowledge sharing machine and love to collaborate with teams and customers to learn and develop.
Experience working across different operating systems such as Windows, Linux, Mac OSX is a plus.
Ready to Apply?
If you’re reading through this and am thinking ‘Wow, that sounds like me!’, then why are you still reading?
APPLY NOW!
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