Premium Menswear Floor Manager - Frasers

Job DescriptionFrasersWe’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.Finding the fearlessTo stay ambitious, we are looking forFloor managers /Department Managerswho will embrace our heritage as we look to elevate our future. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business. Our people are passionate about the business and their area of expertise – whether that’s luxury fashion buying or sportswear analytics.Job DescriptionThe opportunityAs a FloorManager /Department manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world class client experience. You will coach and develop ,You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.The responsibilityProvide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beautyConfident demonstrating/ applying products to customers while making recommendations to achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsSelf-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials and attending training as requiredPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsOwn the planning and delivery of in-store events in conjunction with the store and brandsMaintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidyMaintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the Beauty AmbassadorsSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and valuesQualificationsThe RequirementsExperience within luxury or premium retail at a management levelVast knowledge and passion of luxury retail including building brand relationshipsA background managinga team of managersProven track record of internal progression and developmentMust be able to work well under pressure and to strict deadlinesAble to work a flexible schedule based on the company needsThe person.Demonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leaderAdditional InformationThe RewardsBasic salary £34,756 per annumWeekly/Monthly & Quarterly Commercial BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionJoin the Fearless1000 Incentive Scheme watchTHISvideo to find out more40% Instore Uniform DiscountBike to work schemeGroup Wide 20% Discount across all Frasers Group brands