Practise Manager

At the Priory Wellbeing Centre in Bristol, we are dedicated to delivering accessible and compassionate mental health care. Located within the Aztec West Business Park, our outpatient clinic offers a comprehensive range of services, including 1:1 therapy, group therapy, and Psychiatry appointments. Our strategic location ensures easy accessibility, with excellent connections to the M4 and M5 motorways. Moreover, we prioritise convenience by offering free on-site parking for both our staff and visitors.
We are looking for a Practise Manager to lead this team.
Reporting to the OperationsDirector, the Wellbeing Centre Manager is responsible for the day-to-day running of the Wellbeing Centre with full accountability for clinical services, administration, management of the estate and on-going maintenance and upkeep ensuring delivery of a high quality service, in line with legal requirements and national care minimum standards laid down in the legislation for independent healthcare.
The ideal candidate willhave a minimum of 3 years in a managerial role ideally within the healthcare sector. They will be able to demonstrate excellent leadership skills and show financial acumen.
Previous experience as a registered manager within a CQC regulated premises ideal.
Responsibilities include, but are not limited to:
To lead the business development and performance of the Wellbeing Centre, ensuring strategic, operational and financial performance is optimised and that quality indicators, national care standards and all other legislative and regulatory requirements are fully met.
To ensure the highest level of customer service, throughout bookings, arrival, departure and during service delivery, to ensure patients receive an outstanding experience.
To ensure the establishment, implementation and then ongoing development and maintenance of policies, procedures and systems for all operational areas of the clinic
To ensure appropriate resource planning for administrative and clinical staff, coordinating and managing daily workloads and short to medium term capacity to ensure efficient running of the clinic and financial performance, ensuring capacity meets but does not exceed demand.
To foster the development of business opportunities and service offerings in line with market trends and strategic plans to enhance the Clinic’s profitability and its reputation for care and service.
To be responsible for all financial matters including client payments, staff and sessional therapist payments, and the management of the profit and loss account in line with budget.
To ensure his/her own continuing professional development includes activities designed to update their knowledge, skills and competence to manage the establishment.
Work closely with the wider healthcare business support teams to explore and deliver new service lines to continually promote and develop the healthcare function
For your hard work and dedication to Priory, we will offer you a wide range of benefits:
25 days annual leave (increasing to 27 days after 5 years of service and 30 days after 10 years service)
Birthday Leave
Enhanced maternity pay
Contributory pension scheme
Opportunities to develop and train in a wide variety of care settings
Support and training from the beginning of your career
Flexible working
Supplemented meals
Access to Employee Assistant programme and other wellness programmes
Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple Products loan scheme)
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