Practice Manager

We welcome applicants for a full time position of Practice Manager in East Belfast. This exciting and unique role will bring opportunity for the perfect candidate to share their skills across two sites initially, Willowfield Surgery 3 days per week and Cregagh Surgery two days per week with the aim of merging the two practices on the Montgomery Road site in 2025.Willowfield Surgery is a well-respected, four Partnered GP practice currently providing care for 4150 patients. Cregagh Surgery is a well-established two partnered practice serving 3780 patients. Our Clinical and administrative staff are valued in their roles and thrive in a supportive and positive workplace. We train undergraduate medical students and GP trainees and both practices are active in our local federation.We see the value in working together to futureproof general practice for the local population. We are currently in active consultation with the Department of Health’s Strategic Planning and Performance Group (SPPG) with the aim to extend and renovate the Cregagh Surgery building, so we can continue to provide excellent GMS services to the patients we serve. This will also allow for the expanding GP workforce and for us to provide first rate facilities for the role out of Multi-disciplinary Teams (MDTs) within General Practice, a key priority within the Health and Social Care transformation programme.We shall employ an aspirational, well-motivated and enthusiastic individual who has a strong business acumen and can employ a strategic approach to lead the Practices and build on existing relationships while working towards shared goal of merging two excellent teams.As you would expect, patient-focused care is central to everything we do. If you are proactive, innovative and well-organised and believe you have the qualities and skills necessary for this key position, we welcome your application and hope to add you to our hardworking team!Salary: £46,800 - £54,600 Negotiable depending on experienceHours:32 - 37.5 hours per weekPrevious applicants need not apply.Willowfield and Cregagh Surgery reserve the right to enhance the criteria in the event of an unprecedented response.Willowfield and Cregagh Surgery are an equal opportunity employer.About The RoleThe successful candidate will be able to demonstrate clear leadership skills, sound business management, and crucially have high quality people management skills.Our Practice Manager will have the vision, skills and tenacity to adapt to a rapidly changing NHS environment and be central to enabling the practices to continue to deliver high-quality Primary Care for our community.In conjunction with the partners our manager will ensure the Practices’ strategic and operational objectives are met and to ensure the efficient and effective day-to-day running of the practice in terms of general business, including maximising income generation.The Manager will oversee and ensure all financial and personnel and health & safety matters for the practice are adhered to strictly in line with relevant legislation and practice procedures.Required CriteriaThird Level qualification and/or a comparable Management qualificationA minimum of 3 years’ supervisory experience Be fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and office packagesExcellent oral & written communication skillsAvailable for occasional out of hours calls as/when required Access to a vehicle and valid driving licence, and be able to travel across 2 sites initiallyDesired CriteriaAt least 5 year’s supervisory experienceFinancial management and reportingBudget experienceBusiness Development experienceBookkeeping or Accounting QualificationPrimary Care management experiencePractical HR experience Experience of / Involvement in Strategic Development
Skills NeededCustomer Relationship Management, Prioritisation, CommunicationSalary£46,800.00 - £54,600.00 per year
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