Platform Assurance Process Analyst

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshirePlatform Assurance Process AnalystAbout this roleWe’re looking for a Platform Assurance Process Analyst working within the Strategy, Insight and Governance department.Someone who is passionate about both technology and process excellence, you will be responsible for managing and maturing our Technology Cyber Mandatory and Tech Health processes and ensuring managed risks and control.What you’ll doYou’ll delve into complex data and process improvement methodologies through:Maintaining the Platform Health Service backlog, ensuring the backlog is relevant and up to dateLeading the initial scope and early refinement across all backlog itemsSupporting change by partnering with key stakeholders across the Enterprise, Cyber and Tech Teams to ensure focus remains of key platform health priorities.Executing our Enterprise Technology Backlog processImproving effectiveness and efficiency in the processes to deliver great outcomes for our stakeholders and businessDriving analysis and insight across data points for platforms, ensuring visibility to stakeholders and delivering transformation on the back of it..Ensuring that process documentation is relevant and kept up to date and lead process reviews.Demonstrating excellent process management skills through tracking success metrics and monitoring process performanceSupporting projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectivesQuality Assuring the Tech estate service controls to ensure that our key risks are appropriately monitored and documented actions are taken when appropriate.Constantly developing your personal tool-kit of process improvement techniques, and actively share learnings across the teamWhat we’re looking forStrong in-built analytical mindset, a high level of numerical ability which enables you to quickly spot trends and opportunities in raw dataExperience in SQL and/or data analysis is preferable but not essential if a desire to learn is there.Great attention to detail to understand systems and technology, as well as operational processesExperience with Risk & Controls ManagementAbility to work cross-functionally with a variety stakeholders to input into key decisions and deliver tangible business resultsA drive for continued learning through training opportunities and knowledge sharing to develop innovative solutionsA good decision maker, able to bring a healthy, balanced approach to business with a strong customer focusWe are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.Where and how you'll workThis is a permanent position and is based in our Nottingham office. We’ve adopted a flexible hybrid working model - one that creates the opportunity to work in your own way, but also provides great spaces for in-person collaboration. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.What’s in it for youBring us all this and you’ll be rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ##### All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to ##### One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
#J-18808-Ljbffr